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Occasionally packages in transit can become damaged. Call us at (800) 874-8888 option #2 once you've discovered the defect, and we'll straighten it out. While we pride ourselves in our partnerships with leading vendors, accidents happen. Under what conditions may I return an item? Defective Product Products that have been modified (drilled or altered in any way).Products that have been installed on your vehicle.Products that shipped via freight, typically oversized and heavy items.Some products, including, but not limited to, custom patterned and custom, and painted items are not returnable.Products that cannot be returned or exchanged:

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We reserve the right to charge up to the full value of the product for items not received in this condition. Most products can be returned within 30 days of purchase, provided it is returned in original packaging and the items are in new and unused condition. Frequently Asked Questions Which products can be returned or exchanged? We'll also waive the restocking fee if you decide to exchange your product with another purchase. We'll waive the restocking fees if we made a mistake or if the product was delivered defective. Restocking FeesĪll returns are subject to a 20% restocking fee. If you selected an exchange, we will ship you replacement item out immediately. You can expect to see the refund, less any applicable restocking fees, credited within 5-7 business days, to the payment method that you used when you originally placed your order.

Ship the package to the address specified in the email you received from Step 2.Īfter we receive your package, we'll process your refund or exchange immediately.

If we didn't provide you with a return shipping label, make sure to include the RMA# on the package.

Affix the return shipping label that we provided to the package.

Pack everything that came with the product using its original packaging.

An email with detailed return shipping instructions.

One of our customer care specialists will provide you with: Step 2: Receive a Return Authorization Number (RMA#) Find the item you wish to return or exchange and click on Return Item to submit your request. Locate and click on your order under Order History.

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How to Return an Item Step 1: Start a Return from Your Online Account It's our commitment to you, exclusively from.

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Plus every purchase comes with our 1-year lower price guarantee and expert service from our team of Gearheads. We'll pay for the return shipping on exchanges for all orders (even gifts with proof of purchase). When you buy from AutoAnything, you can rest assured that you'll get the right part for your vehicle, or we'll make it right.